Privacy Policy

𝖷𝗇𝗒𝗋𝗏𝖾𝗅𝗄™ — Your Privacy Matters. Every Step of the Way.

At 𝖷𝗇𝗒𝗋𝗏𝖾𝗅𝗄™, we value your privacy and recognize the importance of handling personal information responsibly.

Whether you're browsing our everyday activewear tops, comparing outdoor-inspired jackets, or shopping for relaxed cargo pants, we want you to understand what information may be collected during your shopping experience and how that information may be used, shared, and protected.

This Privacy Policy explains our personal information practices when you visit https://xnyrvelk.com, browse products, place an order, contact us, or use related services available through our website.

𝖷𝗇𝗒𝗋𝗏𝖾𝗅𝗄™ is owned and operated by Guangzhou Qilei Trading Co., Ltd.

Throughout this policy, "we," "us," and "our" refer to the business operating this website. "You" and "your" refer to individuals who visit our website, purchase products, or use our services.

01 / Information We May Collect

Depending on how you interact with our website, the services you use, and applicable legal requirements, we may collect personal information reasonably necessary to provide our shopping services.

1.1 Personal Identification & Contact Information

When you place an order, contact customer support, or interact with features requiring contact details, we may collect:

• Full name

• Email address

• Telephone number

• Shipping and billing addresses

• Other information reasonably necessary for order processing or customer support

This information is primarily used to identify and manage orders, arrange deliveries, provide assistance, and handle transaction-related matters.

1.2 Order & Shopping Information

When you browse or purchase products, we may process information such as:

• Products viewed or selected

• Product names, sizes, colors, and quantities

• Shopping cart contents

• Order numbers and purchase amounts

• Order confirmation and fulfillment status

• Shipping and tracking information

• Return requests, refunds, and related customer service records

For example, when you purchase an activewear top or a pair of cargo pants, we need to process the selected product options and relevant order details to fulfill your purchase.

1.3 Payment & Transaction Information

When you complete a purchase, payments may be handled by the payment service providers used through our checkout process.

Payment-related information may include:

• Type of payment method

• Transaction amount and currency

• Payment confirmation status

• Transaction reference numbers

• Payment records reasonably necessary to verify orders or process refunds

Payment service providers may process certain financial information directly in accordance with their own privacy policies and security requirements.

We do not ask customers to send complete payment card numbers, card security codes, or payment account passwords through regular customer support email.

1.4 Device & Website Usage Information

When you access our website, our technical systems and relevant service providers may automatically process certain information, including:

• IP address

• Browser and device type

• Operating system information

• Pages visited and website interactions

• Referral sources and access timestamps

• Cookie identifiers and similar technology-related data

• Technical records related to website operation, security, and troubleshooting

This information may be used to maintain website functionality, understand service performance, and identify unusual activity.

1.5 Customer Communications

When you contact us about sizing, product materials, order status, delivery problems, or after-sales service, we may process the information you voluntarily provide.

This may include email messages, order numbers, product photos, and other information relevant to resolving your request.

Please avoid sending sensitive personal information that is not necessary for your inquiry.

02 / How We Use Personal Information

We may process personal information for legitimate, clearly defined business purposes where an appropriate legal basis applies.

These purposes may include:

Order Processing & Delivery

To process purchases, verify selected product options, confirm orders, arrange fulfillment, and provide shipping-related notifications.

Customer Service

To respond to questions about clothing sizes, product styles, fabric information, order changes, shipping status, returns, and after-sales concerns.

Refunds & Transaction Issues

To verify transaction records, assist with eligible refunds, investigate possible duplicate charges, and address other payment-related concerns.

Website Operation & Maintenance

To support shopping carts, checkout functions, product pages, and related website features, as well as troubleshoot technical issues.

Transaction Security & Fraud Prevention

To identify suspicious activity, help prevent fraudulent transactions, and protect customers, our website, and relevant services where reasonably necessary.

Improving the Shopping Experience

Where permitted by applicable law, to understand website usage and improve page organization, product information, technical functionality, and service processes.

Marketing Communications

If we conduct email marketing or other promotional activities, we will process relevant personal information in accordance with applicable laws and consent requirements.

You may opt out of marketing messages through the unsubscribe instructions provided in those communications or through other applicable privacy rights mechanisms.

Legal & Regulatory Compliance

To maintain or disclose information when reasonably necessary to comply with applicable legal, tax, accounting, consumer protection, or other lawful requirements.

03 / Cookies & Similar Technologies

Cookies are small data files that websites may store in your browser to support website functionality and remember certain preferences.

Our online store and the third-party services it uses may employ cookies or similar technologies depending on the website's actual configuration.

These technologies may serve the following purposes:

Essential Website Functions

To support shopping carts, checkout, website security, and other basic shopping features.

Website Preferences

To remember certain browsing settings or user selections when those features are available.

Website Performance & Analytics

If relevant tools are enabled, to understand website usage, identify technical issues, and evaluate website functionality.

Advertising & Marketing

If advertising or marketing technologies are enabled, relevant identifiers may be used to measure advertising performance or support marketing activities, subject to applicable legal requirements and user choices.

You may be able to manage certain cookies through your browser settings.

Depending on your location, applicable laws, and our website configuration, additional cookie preference tools or privacy choices may be available.

Please note that disabling certain essential technologies may affect the proper operation of shopping carts, checkout, or other website features.

04 / Sharing Information With Third Parties

To operate our online store, fulfill orders, and provide customer assistance, we may share personal information with relevant service providers where reasonably necessary.

These parties may include:

E-Commerce Platforms & Website Technology Providers

Service providers that support product listings, shopping carts, order management, website hosting, and related technical functions.

Payment Service Providers

Providers responsible for payment authorization, transaction confirmation, refunds, and necessary payment verification procedures.

Shipping & Fulfillment Partners

Carriers and fulfillment providers that require recipient names, delivery addresses, contact numbers, and relevant shipment details to complete deliveries.

Customer Support & Communication Providers

Services that assist with customer emails, order notifications, and necessary service communications.

Analytics & Marketing Providers

If these features are enabled, service providers may process website activity, advertising performance, or marketing-related information, subject to applicable laws.

Professional Advisors & Public Authorities

Where legally required or reasonably necessary, information may be disclosed to professional advisors, regulatory authorities, law enforcement agencies, or other parties legally entitled to receive it.

We do not publicly disclose unrelated personal information simply because a customer purchases clothing from our store.

Depending on their roles, third parties may process information as service providers acting on our behalf or as independent parties with their own applicable data protection responsibilities.

05 / International Orders & Cross-Border Data Transfers

𝖷𝗇𝗒𝗋𝗏𝖾𝗅𝗄™ provides online shopping services that may be accessed by customers in different regions.

Because our business operator, technology providers, payment services, and shipping partners may be located in different countries, personal information associated with orders and services may be transferred, stored, or accessed across international borders.

Privacy and data protection laws may differ between jurisdictions.

Where cross-border processing occurs, we will follow applicable legal requirements concerning appropriate processing grounds and necessary safeguards.

The specific arrangements depend on the technology platforms, payment providers, fulfillment partners, and other services actually used by our website.

06 / How Long We Keep Personal Information

We do not assume that all personal information must be kept indefinitely simply because a customer has made a purchase.

Retention periods depend on the type of information, the purpose for which it was collected, applicable laws, and reasonable business needs.

For example:

• Order and transaction records may be retained to meet applicable accounting, tax, and legal obligations.

• Shipping information may be used while fulfilling orders and addressing necessary after-sales matters.

• Customer support records may be retained until an issue is resolved and for a reasonable additional period when necessary.

• Website security records may be kept as needed for risk management and system maintenance.

• Marketing information is handled according to applicable consent, unsubscribe, and legal requirements.

When personal information is no longer needed for a lawful and necessary purpose, we will delete, anonymize, or otherwise appropriately handle it in accordance with applicable requirements.

Certain records may need to be retained for legally required periods, even if a deletion request has been submitted.

07 / Your Privacy Rights & Choices

Depending on your location and applicable law, you may have specific rights concerning your personal information.

These rights may include:

Right to Access

You may request information about whether we process your personal information and, where applicable, obtain access to relevant data.

Right to Correction

You may request the correction of inaccurate or incomplete personal information.

Right to Deletion

Where legally applicable, you may request that certain personal information be deleted.

Right to Data Portability

Under applicable legal requirements, you may request a copy of certain personal information or receive eligible data in an appropriate format.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent in accordance with applicable requirements.

Withdrawal generally does not affect processing that was lawful before consent was withdrawn.

Marketing Preferences

You may unsubscribe from applicable marketing emails using the unsubscribe mechanism included in those messages or through other available methods.

Additional Privacy Rights

Depending on applicable law, you may also have rights to object to certain processing, request restrictions, or opt out of activities legally defined as targeted advertising, the sale of personal information, or the sharing of personal information, where applicable.

The scope, exceptions, and procedures associated with these rights depend on the laws that apply to your circumstances.

To submit a privacy-related request, please contact us through the official support channels listed on our Contact Us page.

To protect your information, we may take reasonable steps to verify your identity before responding to certain requests and will seek only information necessary for that verification.

08 / Privacy Rights for US Consumers

For customers located in the United States, applicable privacy rights may vary by state and relevant law.

Where required by applicable law, consumers may have the right to:

• Know what categories of personal information a business collects and uses.

• Request access to or correction of relevant personal information.

• Request deletion of eligible personal information.

• Obtain copies of certain personal information.

• Opt out of activities defined by applicable law as the sale or sharing of personal information or certain forms of targeted advertising.

• Exercise applicable privacy rights without unlawful discrimination or retaliation.

We will evaluate such requests based on applicable legal requirements and our actual data processing practices.

Nothing in this section should be interpreted as a statement that our website necessarily sells personal information, shares it for legally defined cross-context behavioral advertising, or conducts specific targeted advertising activities.

Any required disclosures must accurately reflect the technologies and data practices actually used by our website.

09 / Children's Privacy

𝖷𝗇𝗒𝗋𝗏𝖾𝗅𝗄™ primarily serves customers who are legally permitted to make online purchases.

We do not knowingly collect personal information directly from children below the age protected by applicable law for unauthorized commercial purposes.

If we become aware that we have collected children's personal information without any required authorization, we will take appropriate steps in accordance with applicable law.

If a parent or guardian believes that a child has provided information through our website that should not have been collected, they may contact us through our official customer support channels.

10 / Information Security

We recognize the importance of personal information security and seek to apply reasonable organizational and technical measures appropriate to our business operations, technical environment, and relevant processing risks.

Depending on our actual systems and services, these measures may include access controls, system maintenance, transaction verification, appropriate data protection practices, and service provider management.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Accordingly, we cannot guarantee that all security risks will always be prevented.

We encourage customers to take the following precautions:

• Shop through our official website.

• Keep account credentials private.

• Never share payment passwords or one-time verification codes.

• Be cautious with unfamiliar payment or order-related links.

• Sign out after using accounts on shared devices.

• Contact official customer support if you notice suspicious transactions or unusual account activity.

11 / Third-Party Websites & External Links

Our website may contain links to other websites, services, or third-party platforms.

These external services may maintain their own privacy policies and personal information practices.

When you leave our website and visit a third-party service, the handling of your information may be governed by that third party's policies.

We encourage you to review the applicable privacy notices before providing personal information to external services.

This Privacy Policy primarily applies to personal information for which we are responsible and does not automatically cover independently operated third-party websites.

12 / Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in website features, service providers, business operations, or applicable legal requirements.

Any revised policy will be published on our website, with an effective date or additional notice where required by applicable law.

If changes materially affect how personal information is processed, we will provide any notice or obtain any consent required by applicable law.

We encourage customers to review this page periodically to stay informed about our current privacy practices.

Updates to this policy do not automatically eliminate privacy rights that customers already hold under applicable law.

13 / Privacy Questions & Contact Information

If you have questions about how personal information is handled, would like to exercise an applicable privacy right, or wish to report a concern involving personal information security, please contact us using the official customer support channels published on our website.

To help us review your request, please describe your concern as clearly as possible without providing unnecessary sensitive information.

Where necessary, we may conduct reasonable identity verification in accordance with applicable laws to prevent unauthorized access to or disclosure of personal information.

For our complete business information, registered business address, customer support email, telephone number, and service hours, please visit our Contact Us page.

𝖷𝗇𝗒𝗋𝗏𝖾𝗅𝗄™ — Your Privacy Matters.

From browsing an everyday activewear top to choosing an outdoor-inspired jacket, we believe customers deserve to understand not only the products they purchase but also how their personal information may be handled.

Respecting individual choices, providing transparent information, and taking a responsible approach to personal data are important parts of the shopping experience we aim to offer.

Explore your style freely. Make informed privacy choices. Move forward with confidence.